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MTA Mind Games
By
Jen Chung
Published Sep 19, 2005
Modified Mar 7, 2008
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By
Jen Chung
Published Sep 19, 2005
Modified Mar 7, 2008
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With a century-old subway, we expect track work and construction to cause some issues with our travels. But when the subway's service advisories (via email and in-station signage) fail to communicate changes, what are riders supposed to do? Gothamist Weather's Joe Schumacher encountered the insane and inane "handling" of the diverted 2/3 service over the weekend, surmising that "All the MTA had to say was the 3 isn't running and the 2 is replaced by a local-running 5," but instead "put up three posters that contradict each other, are incomplete, or are just plain wrong." That last part seems to describe the MTA to a T at times. When Gothamist attempted to take the 2/3 from Chambers yesterday, an MTA employee had to personally tell the people waiting on the platform about the changes - the only sign that mentioned the 5 train was running was handwritten and not as noticeable. What good are the emailed service advisories from the MTA when one line runs on another's tracks isn't mentioned?
Do you get service advisories from the MTA? We're pretty glad that they decided to roll up all the advisories into one email, versus emailing a separate email for each line. You can sign up for MTA emails here and you can also get them from the Straphangers (right column).
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Jen Chung
Jen Chung is a former WNYC and Gothamist editor.
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