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Gothamist appreciates feedback from readers, advertisers, and the press. Please direct your question to the appropriate person using the options below.
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Do you have a story you want to tell? The Gothamist and WNYC newsroom welcomes confidential news tips and documents to help advance our accountability coverage and uncover important issues that affect people who live in the New York City region.
Learn how to send us tips and documents here.
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Financial Information
Gothamist is part of New York Public Radio, a 501(c)3 organization whose mission is "to make the mind more curious, the heart more open, and the spirit more joyful through excellent audio programming that is deeply rooted in New York."
Click here for more information about our finances. We rely on individual contributors, but also acknowledge the major donors and sponsors who support our work.
Comments section FAQs
Do I need to login to comment?
Yes, you will need to create an account and login to comment on an article.
How do I login to make a comment?
Click on the article that you would like to leave a comment on and scroll down to the comments section. As long as you are not already logged in, you should see the option to Log in or Sign up.
When you click "log in" you will get a pop-up window that says "Sign in to join the conversation" or (if you have logged in from this device and browser before) "Welcome Back!" Enter your email address and password and click "Log in".
What if I have forgotten my password.
If you have forgotten your password, click "Forgot Password" in the login pop-up and enter the email address associated with your account. An email with a link to reset your password will be sent to you.
How do I logout?
To logout, click the gear symbol at the top of the comments section.
This will pull up a dropdown menu that gives the option to logout.
How do I change the name that appears on my profile?
You can change what name is displayed by going to any comment section (make sure you are logged in) and clicking the gear symbol. A drop down menu will appear.
Click “Profile” then the “Edit Profile” button.
Do I need to donate to comment?
No, you do not need to make a donation to access the comment sections or leave a comment.
Approximately how long does it usually take for a comment to be posted
The time it takes a comment to appear may vary based on factors like volume, if the comment includes images, etc. It will usually post within a few minutes.
If I comment right before the commenting closes, will it still get posted?
Yes. All approved comments will be posted, even if they are approved after the comment period closed.
What are Gothamist’s community guidelines?
To keep the discussion constructive, we ask you to follow some basic guidelines:
Be civil and respectful: Please respond insightfully and thoughtfully. If you disagree with a comment, audio piece, or article, please focus on its content and ideas and not the writer/reporter. Personal attacks and hate speech attacking any person or group on the basis of race, sex, religion, sexual/gender orientation, or any similar characteristics will not be tolerated. Neither will obscenity, trolling, or doxxing (releasing a person’s private information, such as their address).
Stay on topic: If you have general questions or concerns with WNYC Radio or problems getting to content on any of NYPR’s websites, please contact Listener Services. Your comments should be responsive to the article or post to which they’re connected.
Keep it short and clear: Limit your posts to about 300 words. If you have to scroll to read your comment, it's probably too long. Think of this as a mini-essay. Good grammar, spelling, and punctuation make it easier for everyone to understand your ideas.
Be yourself and only post your own work: Do not impersonate anyone else.
No spamming: We do not allow commercial promotion or endorsements of any type.
No external links: We do not allow comments that contain links to external sites.
Don’t feed the trolls: We value debate on our pages but want it to be productive. If you believe someone else is violating these guidelines, don’t engage – just flag and report the offending comments.
Our guidelines can be found at the start of every comments section.
How do I report offensive comments that violate the community guidelines?
If there are specific offensive comments, we ask that you please report it. Each comment has 3 small dots next to it, which allows users to report that comment to our Gothamist staff. We also recommend that readers not engage with or argue with trolls.
If you are unable to find the answer you are looking for, please contact us here.
Website or Newsletter Help and Feedback
To report a technical problem with our website, provide feedback, or ideas about how we can improve Gothamist’s digital experience; submit questions about our newsletter; or get help if something on our site isn’t working for you: reach out to us here.
Membership Help
Have a question about your donation? Need help managing your Gothamist membership? Please contact our Membership team here.
Corrections Policy
Our goal is to provide our listeners and readers at WNYC the highest-quality independent, fact-based news and information about the New York City metro region.
Making sure we are giving our listeners and readers the best local journalism is our top priority. That includes selecting stories based on what our community needs to know to be informed and engaged, and providing information that enables individuals to make decisions that benefit themselves, their families and their communities.
Our newsroom takes several steps to ensure what we publish and broadcast is timely, accurate, clear, thorough, fair and relevant. Here are some of the ways we make sure of it:
- To craft a single story, journalists with combined decades of experience use official reports, interviews, data, and other sources to verify our information is accurate.
- Our audio reports and written stories are reviewed by a minimum of three journalists and by as many as six or seven editors. The journalists involved are making sure the stories are accurate, fair and provide context for people who may not know much about the topic. This process also helps to ensure different perspectives are included and that we aren’t causing any unnecessary harm.
- Reporters and producers often check several sources to verify a single fact. Most stories have a handful of sources to make sure we are representing all sides. Even if we don’t use the quotes of someone we interviewed, that information is still used to craft each story.
- When practical, we provide links within text stories so readers can see where we obtained the information. As much as it is possible, we describe and cite our sources and avoid using unnamed sources except in rare circumstances.
However, despite our diligent efforts to make sure everything published by our newsroom is timely, accurate, clear, thorough, fair and relevant, we occasionally make mistakes. When we do, we will correct them. Your trust in our journalism is paramount, and we know owning up to when we get things wrong is important to keeping that trust.
Here’s how we correct our mistakes:
- Errors or misleading information in text articles will be corrected in the story and a statement about the error will be affixed to the original story.
- Corrections to factual errors in audio stories that affect our audience’s understanding of an issue will be made in the next newscast when possible or on a subsequent day at a similar time.
- If we make an error on social media, we will correct the post or occasionally delete it, but only after publishing the correct information.
If you believe you’ve heard or read something that does not meet our standards or that you believe needs to be corrected, please contact our Listener Services department at [email protected].
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