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Watch Out For These Common Phone Scams


By

Jen Chung

Published Dec 9, 2015

Modified Dec 9, 2015


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By

Jen Chung

Published Dec 9, 2015

Modified Dec 9, 2015


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This holiday season, NY Attorney General Eric Schneiderman wants you to be wary of criminals calling and trying to take your money. There's been an "uptick" in telephone scams reported to his office, as well as to the IRS, and among the most vulnerable targets are students, first-generation Americans and grandma and grandpa.

Schneiderman detailed a few of the most common scams circulating these days, plus some tips (the Grandparent Scammers are especially active during school breaks):

IRS/Tax Collection Scam

Grandparent Scam - Typically, this scam comes in the form of an urgent phone call. The caller claims to be “your favorite grandson” or just says “it’s me”… prompting the grandparent to supply the needed name. While the emergencies vary, the scenario is usually this: tThe “grandson” is out of town and needs money fast -- to make bail, or to pay for automobile repairs or medical expenses. The caller begs the grandparent not to tell his parents, just wire the money immediately. Scammers know that parents and grandparents fear a call that tells them their loved one is in trouble. Each year, thousands of Americans get caught in the Grandparent Scam. Increasingly, scammers use actual relatives’ names and information gleaned from social media and other internet sites.

Jury Duty Scam - The caller will claim to be an officer of the court and say there’s a warrant for the arrest of the victim for failing to report for jury duty. The scammer will also claim that there is a fine for failing to show up for jury duty, and that unless the fine is paid immediately, the police will be sent to the victim’s home to make an arrest. The scammer will request that the “Jury Duty Warrant” be paid with a Green Dot Card Money Card or Western Union MoneyGram. The scam has been around for years and surfaces periodically in New York. In one recent case, the calls were traced to a Georgia prison.

Lottery Scam - The caller says you’ve won a foreign lottery and requests that you, as the “winner,” send a check or to wire money to cover taxes and fees. Legitimate contests never ask for money upfront. The caller may request your banking information in order to electronically direct deposit your winnings. This is an attempt to steal your identity and will wipe out your bank account.

The callers often use a name that sounds like a government agency or official-sounding authority. The name can be invented, like the “National Sweepstakes Bureau,” or “The National Consumer Protection Agency.” Sometimes they will use an actual name of a government agency, like the Federal Trade Commission or the Attorney General’s Office. The scammers claim that the government “oversees” the integrity of foreign lotteries. This is a scam.

Utility Scam - The caller claims to be a representative of a local utility provider. In some cases, the scammer has the victim’s correct account number. The scammer will then advise the resident that the utility bill is past due and must be paid immediately to avoid termination of service. The scammer will also request that the delinquent bill be paid with a Green Dot Card Money Card or Western Union MoneyGram. Suspects committing this scam have often obtained personal information via the internet, Facebook, Instagram or other social media.

Tips To Avoid Falling Victim:

Think Of The Telephone As A “One Way Street”

It’s okay to give out information over the phone if you made the call to a number you know and trust (such as your own bank). However, never give out personal information when you receive an unsolicited call. If you receive a call soliciting personal information, just hang up the phone, no matter what the caller ID says. If the caller says he’s from your bank and is checking on possible unauthorized withdrawals from your account, hang up the phone and then call your bank. If it was your bank that was trying to call, then it will be happy to confirm the call and will often provide requests to you in writing. If your bank says it wasn’t trying to reach you, that means the caller you hung up on was a scammer.

Beware If A Caller Ask To Keep A Conversation A Secret

A legitimate caller will never request that a conversation remain a secret, and you should immediately be suspicious. Whether the caller claims to be from the government, a bank, or a family member, requests for confidentiality should raise a red flag.

Just Say No!

You don’t have to be polite when you receive unsolicited phone calls. The safest thing to do is to say “no” and hang up. Legitimate callers will typically also provide requests in writing. It is better to be guarded than to fall victim.

Remember the old adage: “If it sounds too good to be true, it probably is.” Be wary of any offers or deals that sound too good to be true, as they likely are too good to be true.

And don't assume you won't fall for it—one variation of the Grandparent scam is the "I Kidnapped Your Relative." A few years ago, police in Boca Raton, Florida issued a primer to warn residents about these calls, which were mostly coming from Puerto Rico.

A Sun-Sentinel columnist even wrote about a relative's ordeal, "For 45 frantic minutes last week, a family member thought I was on the brink of death after believing I had been in a car accident with a man who then beat me to a bloody pulp." And a Brooklyn resident told us about falling victim to that scam, and she ended up wiring $900, thinking her husband was being held hostage.

One tipster whose grandparents were scammed out out $2,500 got a call from someone who claimed to have kidnapped his child. The reader knew it was a scam because he doesn't actually have any kids—so he recorded the exchange with the scammer:

Schneiderman said, "With the holiday season rapidly approaching, the last thing families need is to be scammed out of their hard-earned money. It is shameful that scam artists target people with bogus threats and scare tactics, but following a few basic tips can help you fight back and stay safe." He asks that anyone who gets these kinds of calls to report them via his website or to call 1-800-771-7755.

The FBI also has tips about avoiding phone scams and urges people to report them to IC3. On the backend, IC3 will try to marry the complaints and a $1,00 fraud could be linked to many others, which then might add up to the hundreds of thousands.

Tagged

grandparent scam

phone scam


Jen Chung

Jen Chung is a former WNYC and Gothamist editor.

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Gothamist is funded by sponsors and member donations


Gothamist is funded by sponsors and member donations


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