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Citi Bike Is Suspended All Weekend


By

Rebecca Fishbein

Published Mar 28, 2015

Modified Mar 28, 2015


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Courtesy mbaron85's flickr

 


By

Rebecca Fishbein

Published Mar 28, 2015

Modified Mar 28, 2015


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If you were planning on braving today's snow flurries on a Citi Bike while the trains do their weekend dance of horrors, you're out of luck—the bike share service abruptly announced yesterday that it'll be suspended all weekend for "maintenance." Tell your friends you'll be slightly late for brunch today, now that you have to walk.

Members say they received an email alert at around 5 p.m. yesterday noting that the service would be taken offline from 10 p.m. Friday through Sunday. According to a blog post on Citi Bike's Tumblr, the system is "getting an upgrade"—per the email, they'll be doing "maintenance to improve system reliability" before peak bike-riding season kicks in.

Understandably, users seem a bit frustrated about getting an alert a mere 5 hours before the suspension. "It was kind of shocking that there was zero notice," one rider told the Times. "It’s been cold forever. Now it’s actually enjoyable to bike around the city, and they’re closing.”

Citi Bike officials, who have not yet responded to request for comment, offered no specific time at which they'll be back online. According to their email to members, they hope to get things working "in time to get you pedaling by Monday morning," so...maybe then. On the bright side, they'll be extending memberships by an extra three days to make up for the lost time, and plan to issue refunds for 24-hour passes and 7-day-passes affected by the suspension.

Tagged

bike share

citi bike

misery


Rebecca Fishbein

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