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Angry Internet Wins! Verizon Won't Institute $2 "Convenience" Fee
By
Garth Johnston
Published Dec 30, 2011
Modified Dec 30, 2011
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By
Garth Johnston
Published Dec 30, 2011
Modified Dec 30, 2011
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Never mind then! Just like Netflix with its aborted Qwikster brand, Verizon Wireless has decided to nix its wildly panned plan to charge a $2 "convenience fee" to those users who wanted to pay their bill month-to-month with a credit card online or on their phone.
In a statement on their website the telcom giant had this to say for itself:
Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.
The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.
“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.
Congratulations Internet! You did it! A giant company has backed down from nickel and diming folks and we're sure it has nothing to do with the FCC's concerns about the whole thing. Now, can we all do something about ATM fees?
Tagged
autopay
convenience fee
credit cards
highway robbery
internet wins
verizon
Garth Johnston
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