Gothamist

A non-profit newsroom, powered by WNYC.

Gothamist

WNYC Listen Live

Donate

 

 

News

Disabled Vet Beaten By McDonald's Employees


By

Ben Muessig

Published Nov 21, 2009

Modified Nov 21, 2009


Share

FacebookTwitterRedditEmail


Never miss a story

 Email address

By submitting your information, you're agreeing to receive communications from New York Public Radio in accordance with our Terms .

photo by Caitlin Brown

 


By

Ben Muessig

Published Nov 21, 2009

Modified Nov 21, 2009


Share

FacebookTwitterRedditEmail


We rely on your support to make local news available to all

Make your contribution now and help Gothamist thrive in 2026. Donate today

Gothamist is funded by sponsors and member donations

A disabled Iraq War veteran who relies on the assistance of a service dog claims he was beaten by employees at a McDonald's in Sunset Park after being repeatedly kicked out of the fast food joint for bringing his pooch.

Luis Montalvan — whose service dog Tuesday has helped him overcome physical tasks and "social fears" since suffering post traumatic stress disorder and wounds to his head, legs and spine in Iraq — claims that after being kicked out of the Fifth Avenue eatery last year for bringing the dog, he sent a letter to McDonald's informing the corporation it was violating the Americans With Disabilities Act. In response, McDonald's posted a sticker at the shop stating “Service Dogs Allowed."

But when Montalvan went back with the dog, he says workers threw him out again. So he tells the NYU publication Live Wire that he planned to send another letter including a photograph of the sticker, but when he arrived at the restaurant and pulled out a camera, he claims that men from the shop asked him why he was taking pictures, then punched him and hit him with garbage cans, leaving him with a neck injury.

"That is absolutely no way to treat a combat disabled veteran, let alone a disabled person," said Montalvan, who is suing the company for assault and battery, discrimination, and violating the statutes of the American's With Disabilities Act. For its part, McDonald's issued the following statement: "We take these matters seriously. It is McDonald's policy to permit service animals to accompany disabled persons into our restaurants."

Tagged

americans with disabilities act

discrimination

Luis Montalvan

mcdonald's

service dog


Ben Muessig

Read more

Gothamist is funded by sponsors and member donations


Gothamist is funded by sponsors and member donations


MORE news

NYC Council to consider earlier Legionella reporting after deadly outbreaks

A bill facing a hearing Monday would require cooling tower owners to notify city health officials when bacteria levels reach a much lower threshold.

By

Catalina Gonella

Published Oct 18, 2026 at 7:36 p.m. ET


Staten Island fire injures 2, but spares historic 'Godfather' church

Dozens of firefighters responded to the blaze, which started in a vacant warehouse. It was contained within three hours.

By

Giulia Heyward

News

Staten Island fire injures 2, but spares historic 'Godfather' church

Dozens of firefighters responded to the blaze, which started in a vacant warehouse. It was contained within three hours.

By

Giulia Heyward


Bail reform remains major issue in NY governor's race, 7 years after it became law

By

Gino Fanelli

NYPD identifies Bronx man, 26, killed in Midtown subway shooting

By

Ryan Kost

,

Elizabeth Kim

and

Phil Corso

Have you seen this Yorkie? NYPD looking for adorable pup dognapped from her Queens home

By

Ryan Kost


Never miss a story

Catch up on the most important headlines with a roundup of essential NYC stories, delivered to your inbox daily.

Sign upEmail address

By submitting your information, you're agreeing to receive communications from New York Public Radio in accordance with our Terms .