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Balducci's Leaves New York, Devastating Loyal Customers


By

John Del Signore

Published Apr 27, 2009

Modified Apr 27, 2009


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By

John Del Signore

Published Apr 27, 2009

Modified Apr 27, 2009


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The final two Balducci's locations in Manhattan closed on Sunday after a heart-wrenching week of discounts, with customers reportedly bursting into tears and even yelling at the staff. One employee tells the Times, "The customers kept asking, 'Where are we going for lunch?' But what I want to know is, where are we going for jobs?" See, that's not Chelsea Pepper's problem; the 24-year-old customer was so totally distraught to find the Chelsea location picked clean on Sunday: "It’s saddest thing ever!" Others like Barbara Colasanti think the expensive gourmet chain—started by Italian immigrant Louis Balducci in 1946—only has itself to blame: "They priced themselves out of the market, it was hubris... Do you really need chipotle raspberry finishing sauce? What is finishing sauce? People don’t need all this stuff. It’s a lesson." It's unclear what fate awaits the spaces formerly occupied by Balducci's, but the Voice reports that stores in other locations have been sold to an investor group, and D.C.'s lone Balducci's will close at the end of June.

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John Del Signore

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Originally from the Albany area, John Del Signore has called NYC home since 1995. In addition to his thousands of meticulously-crafted bespoke blog posts for Gothamist, his writing has also been published in The Awl, Deadspin, The Nervous Breakdown, and performed at The Brick Theater in Brooklyn.

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Gothamist is funded by sponsors and member donations


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