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L Train is Average (And Slightly Better Than the 7)
By
Jen Chung
Published Sep 28, 2007
Modified Mar 7, 2008
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By
Jen Chung
Published Sep 28, 2007
Modified Mar 7, 2008
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Riders of the L train gave the line an average grade of "C" according to the NYC Transit Agency's report card. Over 4,000 riders graded the 10.3 mile line (42,000 surveys were handed out; over 2700 were mailed in while over 1200 were submitted via the MTA's website), giving the following marks:
- B- to "Signs in subway cars that help riders find their way," "Comfortable temperature in subway cars," and "Lack of graffiti in subway cars"
- C for "Reasonable wait times for trains"
- C+ to "Sense of security in stations" and "Sense of security on trains"
- C- to "Minimal delays during trips" and "Cleanliness of Stations."
- D+ for "Adequate room on board during rush hour"
And here are the top areas where the L can improve, according to riders:
- Adequate room on board at rush hour
- Minimal delays during trips
- Reasonable wait times for trains
- Cleanliness of stations
- Sense of security in stations
- Sense of security on trains
- Station announcements that are easy to hear
- Station announcements that are informative
- Courtesy and helpfulness of station personnel
- Train announcements that are easy to hear
The 7 train, the first line to be graded, had an average grade of C-. Interesting grade comparison: The 7 train received one B- while the L received four; the 7 received one D and four D-'s and the L received only one D.
Photograph by lauratitian on Flickr
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Jen Chung
Jen Chung is a former WNYC and Gothamist editor.
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Gothamist is funded by sponsors and member donations
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